18 Studio Masr ST, Mariouteya, – Elharam – Giza , Egypt

+2 0233829383

info@mas-esc.com

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Name
Please provide a detailed description of your complaint or appeal, including any relevant documentation or evidence to support your claim.

Desired Outcome:

  • Please describe the outcome you are seeking as a result of your complaint or appeal.
  • Please note that MAS personnel who have provided consultancy or been employed by a client shall not be used to review or approve the resolution of a complaint or appeal for that client within two years following the end of the consultancy or employment, to ensure that there is no conflict of interest.
  • Whenever possible, MAS Quality Company give formal notice of the outcome and the end of the complaint process to the complainant and the outcome and the end of the appeal process to the appellant.
  • MAS Quality Company take any subsequent action needed to resolve the complaint or appeal.
  • Please also note that MAS Company establish and maintain a management system that is capable of achieving the consistent fulfillment of the requirements of ISO/IEC 17065:2012 in accordance with either Option A or Option B.
  • Thank you for taking the time to complete this form. We take all complaints and appeals seriously and will do our best to resolve them in a fair and timely manner.
  • Sincerely, MAS
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• Information Collection: We collect personal information from you when you submit an application for certification, request information, or contact us. This information may include your name, email address, phone number, and other relevant information.
• Information Use: We use your personal information to provide you with certification services, respond to your inquiries, and communicate with you regarding the certification process.
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Terms and Conditions:
Welcome to MAS's website. By using our website, you agree to comply with and be bound by the following terms and conditions:
Use of Content: The content on our website is for general information purposes only and is subject to change without notice. We reserve the right to modify or remove content without prior notice.
Intellectual Property: The content on our website is protected by intellectual property laws and may not be reproduced, distributed, or transmitted without our prior written consent.
Limitation of Liability: We are not responsible for any damages or losses resulting from the use of our website.
Third-Party Links: Our website may contain links to third-party websites. We are not responsible for the content or accuracy of these websites. Governing Law: These terms and conditions are governed by the laws of the jurisdiction in which MAS is located.
Changes to Terms and Conditions: We reserve the right to modify these terms and conditions at any time without prior notice.

Address:

19 Mohamed Abdulatif St. OffZaghloul - El Haram - Giza – Egypt, Cairo, Egypt

Phone:

+20 1066700191
+20 1066700193

Email:

Trainning Section: Training@mas-esc.com
info@mas-esc.com Certification@mas-esc.com
contact

Certification Body for management systems Certification
( ISO 9001 , ISO 14001 , ISO 45001 , ISO 134)

Giza , Egypt
(Sat - Thursday)
(11am - 04 pm)